Z Energy joins Clearhead for an integrated approach to wellbeing
Z Energy joins Clearhead for an integrated approach to wellbeing
About
Z Energy is one of New Zealand’s largest and best known fuel companies. It has around 450 employees spanning the length and breadth of Aotearoa.
Z recognised the need to better foster the wellbeing of staff and identify and minimise the risks to wellbeing within the organisation.
As part of an overall re-examination of employee wellbeing, Z Energy opted to switch to Clearhead as their new EAP provider in October 2022.
Improved Uptake
One of Z Energy’s priorities was to make specialist support and therapy more widely available. Before Clearhead, only around 3% of Z staff engaged with their EAP provider.
After 12 months, 49% of staff had signed up to use Clearhead, and 9% had utilised therapy support. A key reason for the increase in therapy is the way Clearhead makes therapy accessible and transparent, with the ability to choose your own therapist and session times, and minimal wait time.
“[Clearhead gives me a] completely fresh perspective on the challenges I have been facing. [I get] very tangible actions and [it’s] a very safe place for me to share what’s on my mind.”
Z Energy employee
Proactive wellbeing support
As well as access to therapy, Clearhead offers a variety of tools that enable staff to self-manage their own wellbeing. 25% of Z Energy employees have utilised Clearhead’s monthly live webinars with world-leading experts, breathing exercises or other wellbeing resources such as daily mood journaling regularly.
Where traditional EAP services focus on providing therapy and little else, Clearhead enables staff to proactively build resilience and tend to their mental health before reaching crisis point.
“Clearhead is amazing. The work we have been doing to establish our wellbeing support framework gives me great confidence that this will be a much more consistent experience in the future.”
Z Energy employee
Wellbeing culture
Z are committed to providing workplaces that enable safe, productive, and engaging work that enhances physical and mental wellbeing.
Z believe that Wellbeing is an outcome achieved in partnership between an individual and the organisation, and is a risk to be managed like any other risk.
Clearhead has helped Z Energy manage wellbeing risks, and support wellbeing with specialist support. Quarterly wellbeing reports from Clearhead have identified specific psychosocial hazards and enabled Z Energy to target areas for improvement and track the impact of wellbeing initiatives.
The effect has been profound. Peakon Health & Wellbeing indicators remain within the top 5% global benchmark. Employees report being productive at a 4:1 ratio to those who say they’re unproductive. This compares to the previous 0.7:1 ratio, where more staff reported being unproductive than productive.
“Z goes over and above with how we view wellbeing. I'm really proud that Z does this.”
Z Energy employee
Outcomes contributed to by Clearhead
49%
91%
42%
The supported journey our wellbeing champions go on.
Implementation
When organisations take their first step with Clearhead, they embark on a purposeful journey towards fostering mental wellbeing. As a new member of the Clearhead family, you'll hear directly from our Customer Success team, who is by your side every step of the way, providing a thorough launchpad in the first month, and a clear roadmap for the year ahead.
We make the job easy for you by equipping you with essential resources and empowering you to seamlessly integrate Clearhead into the fabric of your workforce. Our approach is rooted in simplicity and effectiveness, making the journey towards mental wellbeing not only manageable but also impactful.
Maintaining Utilisation
Sustaining the momentum in supporting your workforce's mental health is at the core of our commitment. We go beyond initial implementation to offer a continuous stream of resources on a monthly basis, ensuring engagement remains high. Our proactive approach includes informative monthly webinars with world-leading experts covering a range of wellbeing topics, designed to empower individuals with knowledge and tools for their individual journeys.
We also foster interaction through quarterly engagement competitions, motivating your people to actively participate with the Clearhead platform. Our proactive and holistic approach to wellbeing sets us apart, resulting in an adoption rate that's up to 10 times higher than traditional EAP providers.
Further Case Studies
We love to partner with organisations that care.
Great portal/service and reactive customer service as well. I have also noticed an increase in the amount of our team who are getting therapy which is fantastic!
Clearhead is deeply embedded and highly adopted in our culture. It is a core part of our employee value proposition and a strategic lever for performance, risk management, and culture, ensuring our people can bring their best selves to work.
Thanks for making the onboarding process so easy and supportive. We've had some great feedback from employees around positive interactions with the Clearhead customer service team. Really glad we have partnered with Clearhead!