Most people who book with me are worn down. Holding it together at work, having the same argument at home, feeling like the problem is theirs alone to fix. I spent forty years in management and human resources before I trained as a counsellor. I have sat with people on the hardest days of their working lives, and I know how pressure at work or at home leaks into everything else. I work by phone and video from regional Victoria, which suits people who want to talk from their car, their kitchen, or a spare room at the office without anyone knowing. You set the pace. I listen more than I talk, and I will tell you plainly when I notice something.