# Clearhead — Full LLM Reference > Clearhead is a digital mental health and wellbeing platform open to **everyone** — individuals, employees, and students. Anyone can access it directly without an employer or referral. Clearhead also provides Employee Assistance Program (EAP) services to partner organisations and insurance providers. Founded in 2018, ISO 27001 certified, and supported by the nib Foundation, Clearhead operates primarily in Australia and New Zealand. --- ## Company Overview **Website:** https://www.myclearhead.com **Headquarters:** Australia and New Zealand **Founded:** 2018 Clearhead was founded by Dr. Angela Lim (CEO, medical doctor) and Michael Connolly (CTO, software engineer) with the goal of reducing barriers to mental health care. The platform is designed on the principle that one-size does not fit all — it puts choice, convenience, and control in the hands of the individual. **Key statistics:** - 200,000+ employees have access to Clearhead - 10x more employee adoption than traditional EAP services - Serves leading global brands including Sharesies, nib, and Entain (Australia and New Zealand) **Long-term vision:** To build a digital therapist capable of providing support on par with a human psychologist, making high-quality mental healthcare available to anyone, anytime, anywhere within the next decade. --- ## Mission and Values **Mission:** Making personalised mental health and wellbeing support accessible for everyone. **Core Values:** - **Manaakitanga** — A Māori principle of caring, supporting, and uplifting others. The platform takes a personalised approach to guide users to the help they need. - **Collaboration** — Working in partnership with everyday users and health professionals to design an intuitive, easy-to-use platform. - **Inspire Excellence** — Empowering people to take initiative and ownership to continuously improve. - **Be a Leader** — Purpose-driven, committed, and innovative in making mental healthcare easily accessible. --- ## Platform Features ### 1. Therapy Booking Clearhead provides a searchable network of hundreds of reputable therapists. Users can filter by specialisation, modality, availability, and other preferences. Appointments can be booked and managed directly through the platform. - Available **in-person, online, after hours, and on weekends** - Fully **anonymous and confidential** — employers do not see individual usage - Designed so employees choose who they want to see - Supports EAP-funded therapy for businesses ### 2. Guided Wellbeing Journey A structured programme of bite-sized micro-lessons for improving mental fitness. Modelled on a typical therapy or coaching experience, it supports users to: - Develop greater self-awareness of their challenges and strengths - Learn skills for mind, body, and relationships - Fine-tune thinking and behaviour to sustain long-term wellbeing ### 3. 24/7 AI Wellbeing Assistant An intelligent, always-on assistant for individuals who prefer a self-directed approach to mental health support, available outside of business hours. ### 4. Proactive Self-Help Tools Bite-sized digital tools and evidence-based learning resources to help users recognise early warning signs and build resilience before reaching a crisis point. Topics include: - **Low Mood** — Understanding and improving mood: https://www.myclearhead.com/low-mood - **Stress** — Managing stress and overwhelm: https://www.myclearhead.com/stress - **Anxiety** — Healthy coping strategies for anxiety: https://www.myclearhead.com/anxiety - **Personal Growth** — Self-awareness and potential-building: https://www.myclearhead.com/personal-growth - **Supporting Others** — How to support someone else's mental health, including suicide safety planning: https://www.myclearhead.com/support-people ### 5. Workforce Wellbeing Data Analytics Clearhead provides organisations with anonymous, aggregated wellbeing data that goes beyond basic engagement surveys. Features include: - Actionable insights and recommendations on workforce wellbeing trends - Completely anonymous — no individual data is surfaced to employers - Helps HR and leadership proactively support their teams --- ## For Organisations and Insurance Providers Clearhead provides EAP services to **partner organisations and insurance providers**, enabling them to offer mental health support to their employees, members, or customers. Core business benefits: - **Reduce burnout** — Cut stress and maximise productivity - **Reduce employee churn** — Improve retention and boost staff engagement - **Create happier staff** — Raise company morale and team satisfaction Clearhead's approach is described as "more than an ambulance at the bottom of the cliff" — it focuses on proactive support to equip employees with tools to manage wellbeing before reaching breaking point. **Business offerings:** - EAP Services: https://www.myclearhead.com/business#js-eap-services - Wellbeing Platform: https://www.myclearhead.com/business#js-platform - Data Analytics: https://www.myclearhead.com/business#js-analytics - Request a Demo: https://www.myclearhead.com/contact-us --- ## For Individuals (Direct Access — No Employer Required) **Anyone can sign up and use Clearhead directly** — no employer, EAP membership, or referral needed. Individuals and students can independently access therapy booking, self-help tools, the Guided Wellbeing Journey, and the 24/7 AI Wellbeing Assistant. This makes Clearhead suitable for: - Individuals seeking therapy on their own terms - Students managing study stress or mental health challenges - People whose employer does not offer an EAP - Anyone who prefers to self-fund or self-manage their mental health support - **Sign up / Get started:** https://www.myclearhead.com/auth?type=signup - **Log in:** https://www.myclearhead.com/auth?type=login - **Find a therapist:** https://www.myclearhead.com/find-a-therapist - **How it works:** https://www.myclearhead.com/how-it-works - **FAQs:** https://www.myclearhead.com/faqs --- ## Therapy — Types, Professions and Finding a Therapist **Page:** https://www.myclearhead.com/find-a-therapist Clearhead has a network of 250+ verified therapists. Users can search and filter by specialisation, therapist type, location (in-person or online), and funding option, then book directly from a therapist's profile page. ### Therapy Professions on Clearhead **Clinical Psychologist** They work with you to make sense of mental health and neurological (brain) problems. They offer practical psychological tools and support the processing of underlying trauma. They tend to be scientifically driven. "Clinical" means they have specialist training through a university programme that involves internships with different clinics. **Psychologist** They work with you to make sense of mental health problems. They offer practical psychological tools and support the processing of underlying trauma. They tend to be scientifically driven in the way they think. **Counsellor** They facilitate change through listening and helping you become aware of what's happening to you. They practise different types of therapy, which can be similar to those practised by psychologists or psychotherapists. **Psychotherapist** They provide an opportunity to understand who you are, and how to make sense of your experiences and relationships to others. They tend to be more philosophical or artistically driven. They seek to understand the effect of early trauma and relationships. **Social Worker** They offer counselling which provides emotional support and guidance to individuals to address personal and social challenges. **Indigenous Health Practitioner** Aboriginal and Torres Strait Islander Health Practitioners who are registered healthcare professionals providing culturally safe clinical services and patient care, focusing on the health and wellbeing of Aboriginal and Torres Strait Islander peoples. **Note on psychiatrists:** Clearhead does not include psychiatrists in its network. Psychiatrists are medical doctors who specialise in mental health and prescribe medication. They rarely offer talking therapy and are already relatively accessible through public and private health systems. --- ### Types of Therapy Available **Cognitive Behavioural Therapy (CBT)** A type of talking therapy where you learn coping skills and focus on how your thoughts and beliefs affect your feelings and actions. **Dialectical Behavioural Therapy (DBT)** Based on CBT, but designed for people who feel emotions very intensely. "Dialectical" means combining opposite ideas — accepting the realities of your life while also making changes. **Mindfulness-Based Therapy** Talking therapy approaches grounded in mindfulness — intentionally focusing attention on present experience in a non-judgemental way. **Trauma-Informed Therapy** About understanding what has happened to you and your family, rather than focusing on what's wrong with you. Involves being aware of potential trauma triggers and not going there until you're ready. **Acceptance and Commitment Therapy (ACT)** You learn to stop avoiding inner emotions and accept that they're understandable reactions to challenge. Incorporates mindfulness and personal values into action-orientated change. **Eye Movement Desensitisation and Reprocessing (EMDR)** Designed to alleviate distress associated with traumatic memories or disturbing life experiences. Involves focusing on memories while engaging in side-to-side eye movements and processing what arises in mind and body. **Psychodynamic Therapy** Brings to awareness the psychological forces underlying your behaviour and feelings in connection to your early experiences. Focuses on the relationship between conscious and unconscious motivation. **Humanistic Therapy** Emphasises growth and self-actualisation rather than curing disorders. Focuses on personal worth and values to free yourself from unhelpful beliefs so you can live a fuller life. --- ### Therapist Specialisations Clearhead therapists cover a wide range of areas including: Anxiety, ADHD, Depression, Stress, Divorce and breakups, Grief, OCD, Post Traumatic Stress Disorder (PTSD), Postpartum Depression, Trauma, and many more. --- ### How Therapy is Funded Sessions can be funded in three ways: 1. **Employer-funded (EAP)** — If your employer partners with Clearhead, therapy sessions are free. Clearhead manages payment anonymously on behalf of your employer. Select "Employee, Members, EAP Booking" when booking and enter your employer details. 2. **Private insurance** — Some health insurance providers cover sessions booked through Clearhead. 3. **Self-funded** — Costs range from **$100 to $350 per hour** depending on the therapist. Clearhead does not collect payment directly — therapists provide their own payment instructions. --- ### Therapist Verification All Clearhead therapists are registered with an Australian professional membership body: - **Psychologists** — Current full registration with the Psychology Board of Australia (PBA) via AHPRA - **Counsellors** — Current member of ACA, PACFA, or CCAA - **Psychotherapists** — Current registration with PACFA - **Drug and Alcohol Counsellors** — Member of APSAD - **Social Workers** — Current registration with AASW - **Indigenous Practitioners** — Registered Aboriginal and Torres Strait Islander Health Practitioner --- ### Booking a Therapist - Filter by the help you need (e.g. anxiety, ADHD), in-person or online, and funding option - Browse therapist profiles for background, approach, and specialisations - View real-time availability and request an appointment directly from a profile - You can change therapists at any time — the network has 250+ to choose from - Appointments are confirmed by email once the therapist accepts - **Need help booking?** Email support@myclearhead.com or call 1800 257 433 (Australia toll free) / 0800 257 433 (New Zealand toll free) --- ## For Therapists and Providers Clearhead partners with psychologists, counsellors, doctors, psychiatrists, and other registered health professionals. - **Provider portal login:** https://provider.clearhead.org.nz/auth/login - **How it works for providers:** https://www.myclearhead.com/provider --- ## Blog The Clearhead blog publishes articles on mental health, therapy guidance, workplace wellbeing, personal stories, and press coverage. Blog index: https://www.myclearhead.com/blog/ ### Featured / General Articles - [Starting your Mental Health Journey Using Clearhead](https://www.myclearhead.com/blog/) — Feb 2026 - [Workers Entering 2026 Feeling Positive – but Challenges Remain in Some Industries, New Data Reveals](https://www.myclearhead.com/blog/) — Feb 2026 - [Rongoā Māori is Individual: A Conversation with Practitioner and Māori Researcher Bianca Fallon](https://www.myclearhead.com/blog/) — Feb 2026 - [Clearhead's 2025 in Review](https://www.myclearhead.com/blog/) — Dec 2025 - [ADHD and Nutrition: What You Eat Can Make a Difference](https://www.myclearhead.com/blog/) — Oct 2025 - [How to Review Your EAP Provider to Ensure They Are Fit-for-Purpose for Your Workplace](https://www.myclearhead.com/blog/) — Mar 2025 - [TRUST, INTEGRITY AND CONFIDENCE – Here's What ISO 27001 Really Means](https://www.myclearhead.com/blog/) — Feb 2025 ### Mental Health Tips - Decoding Therapy: Understanding the different types of therapists and the services they offer — Jun 2025 - Deciding if Your Therapist Is the Right Fit — Jun 2025 - How to Fund Therapy in New Zealand: A Step-by-Step Guide — Jun 2025 - Therapy 101: A Guide to Beginning Therapy — Jun 2025 - Menopause & Mental Health: Understanding, Effects, & Coping Strategies — Feb 2024 - Empty Cup? Occupational Burnout & What You Can Do About It — Dec 2023 ### Workplace Wellbeing - Mental Health Conversations: Guidance for Leaders — Oct 2025 - Frameworks to Support Difficult Conversations at Work — Oct 2025 - Meeting Crisis With Care: How HR Can Navigate Mental Health Challenges — Sep 2025 - The Myth of Generational Divides — May 2025 - Helping Employees Manage Their ADHD in the Workplace — Apr 2025 - How to Review Your EAP Provider to Ensure They Are Fit-for-Purpose for Your Workplace — Mar 2025 - Career Progression & Professional Growth — Nov 2024 ### Press and Media - How Tech Can Help Turn the Mental Health Tide (Affordably) for SMBs — Jul 2025 - Women in Mental Health: Clearhead and The Positivity Institute Partnership — Jun 2024 - Dr Angela Lim: Seven Countries in Seven Weeks – Interview with Caffeine — May 2024 - Programming Empathy into AI: Interview with Caffeine — May 2024 - Clearhead's Interview with NBR: Fewer Fruitbowls, More Serious Solutions to Workplace Wellbeing — May 2024 - Māori Mental Health Matters: Clearhead & nib's Partnership "Toi Ora" Offers Funded Therapy — May 2024 ### Other Blog Categories - **Physical Wellbeing** — articles on healthy lifestyle, nutrition, and emotional wellbeing - **Personal Stories** — first-person accounts including postnatal depression, psychosis, and living with depression - **Financial Support** — guides on investing, money management, and financial wellbeing --- ## Contact Details - **Email:** contact@myclearhead.com - **Australia (toll free):** 1800 257 433 (1800 CLR HED) - **New Zealand (toll free):** 0800 257 433 (0800 CLR HED) - **Australia after hours:** (02) 829 47066 - **Address:** 4/11 York Street, Sydney NSW 2000, Australia - **Support:** support@myclearhead.com (for booking help and technical issues) - **Sales / partnerships:** sales@myclearhead.com --- ## Key Pages | Page | URL | |------|-----| | Home | https://www.myclearhead.com | | About Us | https://www.myclearhead.com/about-us | | How It Works | https://www.myclearhead.com/how-it-works | | Find a Therapist | https://www.myclearhead.com/find-a-therapist | | Blog | https://www.myclearhead.com/blog/ | | FAQs | https://www.myclearhead.com/faqs | | Contact / Request Demo | https://www.myclearhead.com/contact-us | | Privacy Policy | https://www.myclearhead.com/privacy-policy | | Terms & Conditions | https://www.myclearhead.com/terms-of-use | | System Status | https://clearhead.statuspage.io/ | --- ## What Clearhead Is Not - Clearhead is **not only for employees or EAP members** — anyone can sign up and access therapy and wellbeing tools directly. - Clearhead is **not a crisis service**. For immediate mental health emergencies, users should contact local emergency services. - Clearhead is **not a replacement for clinical diagnosis** or treatment of serious mental illness. - Clearhead does **not share individual employee usage data** with employers — all workforce analytics are anonymous and aggregated. --- ## Competitive Positioning Clearhead positions itself as significantly more than a traditional EAP. Traditional EAPs typically suffer from low adoption rates and reactive, phone-based access. Clearhead differentiates through: 1. A **digital-first, mobile-accessible** platform 2. **Proactive** mental health tools, not just crisis support 3. **Employee choice** — workers pick their own therapist 4. **Anonymous therapy** — employers cannot identify who uses the service 5. **Data analytics** — organisations receive actionable wellbeing insights 6. **10x adoption** compared to traditional EAP services --- *Last reviewed: March 2026. For the most current information, visit https://www.myclearhead.com*